Question 1

What does Sun Ease Rentals do?

Accepted Answer

Sun Ease Rentals provides full-service beach equipment rentals in the Outer Banks, including delivery, professional setup, and removal. Your beach setup is ready when you arrive-no carrying, assembling, or hauling required.

Question 2

How does beach setup service work in the Outer Banks?

Accepted Answer

After booking online, our team delivers and sets up your beach equipment early each morning at the beach access selected during checkout. At the end of each day, we return to remove the equipment and repeat this process for the duration of your reservation.

Question 3

Do you provide setup services to non-oceanfront properties?

Accepted Answer

Yes, with the exception of our All-Inclusive Beach Service. There are no additional fees for non-oceanfront properties unless otherwise noted during booking.

Question 4

Why should I choose Sun Ease Rentals?

Accepted Answer

Sun Ease Rentals offers a true hands-off beach experience. We provide reliable delivery, professional daily setup and removal, and equipment that meets all local beach regulations. As a locally operated business, we prioritize consistency, communication, and compliance-so your beach setup is ready when you arrive, every day of your stay.

Question 5

What locations do you service?

Accepted Answer

We currently provide beach services in Corolla, Southern Shores, Kitty Hawk, Kill Devil Hills, and Nags Head.

Question 6

Do you deliver and set up equipment at all serviced beaches?

Accepted Answer

Yes. We provide delivery, setup, and removal at all beaches within our service area.

Question 7

Are your setups compliant with local beach regulations?

Accepted Answer

Yes. All setups follow town-specific regulations for size, placement, spacing, and setup or breakdown timing. As a company founded by Outer Banks lifeguards, we understand how to work alongside local Ocean Rescue agencies and operate responsibly on the beach.

Question 8

What equipment do you offer?

Accepted Answer

We offer high-quality beach chairs, umbrellas, and beach tents designed for comfort and durability. Additional items include YETI coolers, cornhole sets, and speakers.

Question 9

Is your equipment cleaned between rentals?

Accepted Answer

Yes. All chairs and equipment are cleaned and inspected between each rental.

Question 10

What happens if the weather is bad?

Accepted Answer

If unsafe weather conditions occur, equipment may be picked up early or services may be canceled entirely. Refunds are issued according to our cancellation policy. Employee, guest, and public safety are always our top priority.

Question 11

How far in advance should I book?

Accepted Answer

We recommend booking as early as possible, especially during peak season, as availability is limited.

Question 12

Do you offer multi-day or weekly rentals?

Accepted Answer

Yes. Multi-day and weekly rentals are available and offer the best overall value.

Question 13

Can I modify or cancel my reservation?

Accepted Answer

Modifications and cancellations are subject to our cancellation policy. Modifications are granted when possible based on availability and scheduling.

Question 14

What is your cancellation and refund policy?

Accepted Answer

Cancellations made seven or more days before the scheduled start date receive a full refund. Cancellations within seven days receive a 50% refund. If a deposit was paid and the reservation is canceled within seven days, the deposit is forfeited. No refunds are issued after the reservation start date. In cases of weather or tide-related cancellations initiated by Sun Ease Rentals, 50% of the daily cost is refunded for each full day of canceled service.

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